Privacy Policy

Effective Date: 7.11.2024

At Flying Colours Group, we value the privacy of our clients, customers, and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information. By engaging with our services or visiting our website, you consent to the practices described herein.

1. Information We Collect
We may collect the following types of personal information:

Contact Information: Your name, email address, phone number, postal address, and any other contact details you provide.
Demographic Information: Age, gender, interests, and preferences where applicable.
Business Information: Information related to your business needs, including project details, files, and preferences.
Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and referring URLs.

2. How We Collect Information
We collect personal information through:

Direct communications, such as phone calls, emails, and in-person consultations.
Online forms, including those on our website.
Orders placed through our platforms.
Automated technologies, such as cookies, for website usage data collection.

3. Use of Your Information
We use personal information for purposes such as:

Providing, improving, and personalising our services and products.
Communicating with you about projects, updates, and offers.
Processing payments and fulfilling orders.
Analysing website traffic to improve user experience.
Complying with legal obligations and enforcing terms and conditions.

4. Sharing of Your Information
We may share your personal information with third parties in limited circumstances, such as:

Service providers who assist us in delivering our services (e.g., payment processors, delivery partners).
Legal authorities if required to comply with the law.
Other parties with your consent or as necessary to fulfil your requests.

5. Data Security
We implement industry-standard measures to protect your data from unauthorised access, alteration, disclosure, or destruction. While we strive to keep your data secure, no system can guarantee absolute security. Your use of our services is at your own risk.

6. Cookies
Our website uses cookies and similar technologies to collect usage data, enhance your experience, and customise content. You can control the use of cookies through your browser settings.

7. Your Choices and Rights
You have the right to:

Access, correct, or delete your personal data.
Opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.
Request restriction of or object to processing your data under certain circumstances.

8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of third-party sites you visit.

9. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect data from children under 16. If you believe we have collected data from a child, please contact us, and we will take appropriate action.

10. Changes to This Policy
We may update this Privacy Policy periodically. The updated policy will be posted on our website with a new effective date. We encourage you to review it regularly.

11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@thefcgroup.com.au
Phone: 03 6343 6555
Address: 5/13-17 Merino St, Kings Meadows, Tas 7249

It’s our goal at Flying Colours to not only exceed your expectations but sprinkle them with confetti and knock them out of the park. So, if your current look needs a shake-up or you’re in need of some simple (or not-so-simple) signage or printing, then hey! Let’s chat.

Find out more about what we do, or follow us on Facebook or LinkedIn for weekly updates.

We were thrilled with the recent casket wrap. The Flying Colours Group Tas team hit the brief perfectly and it was a talking point all afternoon of how well it represented our Dad. We didn’t make it easy with a quick turnaround required, but they delivered. Our whole hearted thanks.

- Katrina Coleman

We are extremely grateful for your generous support and continue to be focused on creating meaningful collaborations with our Festival partners. As we develop the 2023 program we look forward to creating further opportunities to integrate Flying Colours Group Tas with the Festival and develop creative collaborations.

Please extend our thanks to the entire team at Flying Colours Group Tas for your time and efforts in making this year’s festival a success.

- Jess Robinson, Junction Arts Festival

We’ve worked with the Flying Colours Group Tas team on a number of projects, including our recent brand refresh of all seven Bank of Us retail stores. The team take the time to understand us and our brand to make sure they deliver on time and up to a high standard. We love that we’re supporting a like-minded Tasmanian owned company when we work with them. We highly recommend Flying Colours Group Tas for any printing services.

- Mel Harris

Fantastic service! I enquired about signage about 7 weeks before I got approval but they were very accommodating. When I went back to Matt he was very clear in the cost, what he needed and the timeline. I was pleasantly surprised when the signage was delivered and installed the next day because they happened to have some extra time so just dropped in to get it done. Great service!

- Kelly Dewey

St Thomas More’s Catholic School has been delighted to enter into partnership with the Flying Colours Group Tas. As a school we value service, listening and excellence, and it is clear that Flying Colours shares in these values. In every project in which we have partnered with them we have experienced timely and collaborative communication; openness to feedback to ensure our vision is realised; creative and unique designs; the capacity to turnaround projects in short order to meet our needs; a friendly and efficient installation crew; and quality products. We are pleased to welcome and include the Flying Colours Group Tas as a genuine member of the St Thomas More’s Catholic School community.

- Casimir Douglas, St Thomas Mores Catholic School

Privacy Policy

Let’s work together.

WOOHOO!